While we're confident in our ability to meet and exceed your expectations, we know that hearing directly from those whose lives have been changed by our outstanding level of care is what provides a sense of trust and relief.
Our Award-Winning Care Speaks for Itself
Earning the designation of Best of Home Care Provider of Choice means that our dedication to outstanding care has been verified by our customers and their families. We contract with the most trusted third-party customer satisfaction measurement firm in the home care industry, Home Care Pulse, to contact our clients to get their feedback about the services we provide. Provider of Choice is awarded to home care agencies that earn the highest satisfaction scores based on client and family surveys. This feedback lets us know when we can improve and how we are succeeding at making life better for the people we have the honor of serving.
To learn more about the positive impact we’ve had on clients and their families, we’re pleased to share the following testimonials:
"The service and care Carolina Hearts gives my mom is great. They care for her like family. We thank God for the time we have with the caregiver. They do everything that we can't do for her. I would recommend Carolina Hearts because the service is heartfelt, and we are pleased."
— E. Bullard
"I like that they are attentive, and they do a good job. We have not had any problems with anybody. When they have a problem with something, they get on it and fix it. The office staff has stayed in touch and they keep me in the loop."
— R. McCook
"The caregivers are supportive, kind and helpful. The office staff is very pleasant to speak with and very professional."
— E. Morris
"Carolina Hearts is dependable, very nice, and they always provide great care."
— J. Jacobs
"Carolina Hearts has provided services for my father to free me up. They take away a lot of stress for me. It's nice to know they can get someone there for him when I am away. If I have a problem, they jump right on top of it."
— T. Locklear
"I am very pleased with the service I receive from Carolina Hearts. Your CNAs have been above and beyond with their service to me. I would recommend Carolina Hearts to anyone. They would not find another service anywhere that would treat them better."
— J. Dye
"Carolina Hearts has been a good service to me and they have helped me with all my needs. I have been with them for five years now and I wouldn't change anything about this company. I thank God for all the good nurses that I have had. That's why I love this company, because they care."
— S. Graham
"My aide has taken excellent care of me. She is the best of the best. Thanks to the staff and all the guys and gals at Carolina Hearts for the excellent help."
— D. Roberts
"Carolina Hearts was the right choice for me and my family. They were there to make sure that we had the things that we needed. And especially a big thank you to Jonathon Lewis for seeing about that ramp that was put at the house, so that we could get my husband in and out. I know the words thank you are not enough, but know that it is from the heart. We are very grateful for all that you have done to help us to be able to keep my husband at home. We feel very blessed to be able to have the services of Carolina Hearts."
— R. Locklear